Privacy Policy

1. Introduction

EngineFlux.io ("we," "our," or "us") operates the EngineFlux.io delivery control room application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using EngineFlux.io, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information that you provide directly to us, as well as information that is automatically collected when you use our service:

• Account information: Name, email address, and other details you provide when creating an account.
• Usage data: Information about how you interact with our application, including features used and actions taken.
• Device and log data: IP address, browser type, operating system, and similar technical information.
• Integration data: If you connect third-party tools (e.g., Jira, Slack), we may receive data necessary to provide those integrations.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our service; to process transactions; to communicate with you; to enforce our terms; and to comply with legal obligations. We do not sell your personal information to third parties.

4. Cookies and Similar Technologies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our service.

5. Third-Party Services

We use third-party services to operate our application, including authentication (Clerk), billing and payment processing, and hosting. These providers have their own privacy policies governing how they handle your data. We encourage you to review their policies.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing our agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our service is not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that such transfers comply with applicable law and that your information receives an adequate level of protection.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: privacy@engineflux.io